Privacy Policy

We collect information you provide to us, such as your name, contact details, delivery information and order details, together with certain information generated when you use our website.

We use your information to process orders, arrange delivery, provide customer service, manage returns and communicate with you about your purchases and our services.

Payment information is processed securely through our payment providers. Information necessary to complete and manage your transaction may be shared with the appropriate service providers.

Our website uses cookies and similar technologies to operate correctly, remember preferences and help us understand how visitors use our website. Further information is available in our full Privacy Policy and cookie settings.

Where permitted, we may use your details to share news, products and other communications from Emily Burlington. You can unsubscribe from marketing communications at any time.

We may share necessary information with trusted companies that help us provide our services, including payment processors, technology providers and delivery partners. We do not disclose your information unnecessarily.

We take appropriate measures to protect the personal information entrusted to us. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services and meeting our legal, accounting and regulatory obligations.

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, deletion, restriction or a copy of information we hold about you.

Our website may use or link to services operated by third parties. These organisations may have their own privacy policies governing how they process your information.

Some of our technology and service providers may process information outside the United Kingdom. Where required, appropriate safeguards are used to protect personal information transferred internationally.

We may update our Privacy Policy periodically to reflect changes to our services, business practices or legal requirements. The latest version will always be published on our website.

If you have a question about how we use your personal information or would like to exercise one of your privacy rights, our team will be happy to assist.